Cookie Policy | EOSVOLT

EOSVOLT Cookie Policy

Effective Date: 01-01-2025

EOSVOLT ApS (“EOSVOLT”, “we”, “our”, or “us”) uses cookies and similar technologies on the EOSVOLT website, mobile applications, and platform services (collectively, the “Services”).

This Cookie Policy explains:

what cookies and similar technologies are;
how EOSVOLT uses them;
the categories of cookies we use;
how consent is managed; and
how users may control cookie preferences.

By using the Services, you acknowledge the use of cookies and similar technologies in accordance with this Cookie Policy and applicable law.

1. ABOUT EOSVOLT

Company Name: EOSVOLT ApS
Address: Arne Jacobsens Alle 15, 2300 Copenhagen S, Denmark
CVR: 44305844
Email: contact@eosvolt.com

EOSVOLT provides software and digital infrastructure services for electric vehicle charging management, analytics, APIs, payment functionality, mobile applications, and related operational services.

2. WHAT ARE COOKIES?

Cookies are small text files stored on a user’s device when visiting websites or using online services.

Cookies help websites and digital services:

function correctly;
remember preferences;
improve performance;
analyse usage;
maintain security; and
personalise user experiences.

EOSVOLT may also use similar technologies including:

local storage;
software development kits (“SDKs”);
tracking pixels;
device identifiers;
session storage; and
analytics technologies.

For simplicity, these technologies are collectively referred to as “cookies” in this Policy unless otherwise specified.

3. TYPES OF COOKIES WE USE

3.1 Strictly Necessary Cookies

These cookies are required for the operation, security, and functionality of the Services.

They may be used for:

authentication;
login sessions;
security protections;
fraud prevention;
load balancing;
network management; and
essential platform functionality.

Strictly necessary cookies cannot generally be disabled through the Services because the Services may not function properly without them.

Where permitted under applicable law, strictly necessary cookies may be processed based on EOSVOLT’s legitimate interests in providing secure and functional Services.

3.2 Functional Cookies

Functional cookies help remember user preferences and improve user experience.

They may be used for:

language preferences;
region settings;
charging preferences;
account customisation;
interface settings; and
user experience improvements.

Functional cookies may require user consent in certain jurisdictions.

3.3 Analytics and Performance Cookies

Analytics and performance cookies help EOSVOLT understand how users interact with the Services.

They may collect information relating to:

page visits;
feature usage;
application performance;
platform reliability;
user interaction patterns;
navigation behaviour;
technical diagnostics; and
aggregated usage statistics.

Analytics technologies may support:

operational analytics;
service optimisation;
fraud prevention;
cybersecurity monitoring;
performance improvements; and
AI-assisted platform improvement.

Where required by applicable law, analytics cookies are only activated after valid user consent has been obtained.

3.4 Marketing and Advertising Cookies

Marketing cookies may be used to:

personalise advertising;
measure campaign effectiveness;
track marketing interactions; and
improve promotional communications.

These cookies may be placed by EOSVOLT or authorised third-party advertising partners.

Marketing cookies are activated only where valid consent has been obtained where required by applicable law.

4. THIRD-PARTY COOKIES AND TECHNOLOGIES

EOSVOLT may use third-party providers and technologies including:

analytics providers;
cloud providers;
payment providers;
customer-support tools;
communication services;
marketing providers;
infrastructure monitoring providers; and
AI-assisted diagnostic and analytics tools.

Third-party providers may place cookies or process information in accordance with their own privacy and cookie policies.

EOSVOLT does not control third-party cookies operating independently from EOSVOLT systems.

Users should review the applicable privacy and cookie policies of third-party providers where relevant.

5. CONSENT MANAGEMENT

EOSVOLT uses a consent management platform (“CMP”) to collect, manage, and document cookie preferences where required by applicable law.

Users may:

accept all cookies;
reject non-essential cookies; or
customise cookie preferences

through the cookie consent interface presented on the Services.

Non-essential cookies are disabled by default unless the user provides valid consent where required by law.

Users may withdraw or modify consent preferences at any time through the cookie settings interface where available.

Withdrawal of consent does not affect the lawfulness of processing performed prior to withdrawal.

6. LEGAL BASES FOR COOKIE PROCESSING

Depending on the category of cookie and applicable law, EOSVOLT may rely on:

legitimate interests;
contractual necessity; or
user consent

as the legal basis for cookie-related processing.

Strictly necessary cookies are generally processed based on EOSVOLT’s legitimate interests in providing secure and functional Services.

Analytics, functional, and marketing cookies may require consent depending on applicable legal requirements.

7. HOW LONG COOKIES ARE STORED

Cookies may be stored:

temporarily during a browser session (“session cookies”); or
for longer periods (“persistent cookies”).

Retention periods vary depending on:

cookie purpose;
provider configuration;
security requirements;
operational needs; and
applicable legal obligations.

Additional information regarding specific cookie retention periods may be available through the consent management interface.

8. INTERNATIONAL DATA TRANSFERS

Information collected through cookies and similar technologies may be processed in countries outside the European Economic Area (“EEA”) where EOSVOLT or its service providers operate.

Where required by applicable law, EOSVOLT implements appropriate safeguards for international data transfers, including:

Standard Contractual Clauses approved by the European Commission; or
equivalent legal transfer mechanisms.

9. MANAGING COOKIES THROUGH BROWSER SETTINGS

Most browsers allow users to:

block cookies;
delete cookies;
restrict tracking technologies; or
configure cookie preferences.

Disabling certain cookies may affect functionality, availability, or performance of the Services.

Browser settings vary depending on the browser and device used.

10. MOBILE APPLICATION TECHNOLOGIES

EOSVOLT mobile applications may use:

SDKs;
local storage;
device identifiers;
analytics tools;
crash-reporting technologies; and
notification technologies

to support:

app functionality;
diagnostics;
security;
operational analytics;
fraud prevention;
user preferences; and
service improvement.

Users may manage certain permissions through device operating-system settings.

11. CHILDREN

The Services are not intended for individuals under eighteen (18) years of age.

EOSVOLT does not knowingly use cookies or tracking technologies to intentionally collect personal data from children where prohibited by applicable law.

12. CHANGES TO THIS COOKIE POLICY

EOSVOLT may update this Cookie Policy from time to time.

Updated versions become effective upon publication on the EOSVOLT website or Services.

Continued use of the Services following publication of updated versions constitutes acknowledgement of the revised Cookie Policy.

13. LANGUAGE

This Cookie Policy is provided in English and may be made available in other languages. In the event of any inconsistency or conflict between the English-language version and any translated version, the English-language version shall prevail.

14. CONTACT INFORMATION

Questions regarding this Cookie Policy or EOSVOLT’s use of cookies and similar technologies may be directed to:

EOSVOLT ApS
Arne Jacobsens Alle 15
2300 Copenhagen S
Denmark

Email: contact@eosvolt.com