Diagnostics & Logs

Diagnostics & Logs for Reliable Operations

EOSVOLT makes charger troubleshooting simple with built-in diagnostics and log tools. Detect issues automatically, get notified in real time, and download detailed OCPP logs to keep your network running smoothly.

Benefits

Key Benefits

Proactive Error Detection
Identify charger issues as soon as they happen with automated monitoring and alerts.
Detailed Troubleshooting
Access complete OCPP logs for sessions or chargers to resolve problems faster.
Flexible Notification Setup
Decide where and when admins get notified, with location-based control.
Overview

Stay on top of issues before they escalate

With EOSVOLT, operators gain full visibility into charger performance. Errors reported by the charger or detected by our system are flagged instantly, and admins can choose how and where to receive notifications. When deeper analysis is needed, OCPP logs are available for every session or entire chargers, complete with filters for time, date, and message type.

Real-Time Diagnostics

EOSVOLT continuously monitors chargers and captures errors reported through OCPP or identified by our own system. Administrators can configure notifications by site, ensuring the right team is alerted as soon as an issue occurs. This proactive approach reduces downtime and helps keep drivers confident in the network.

Real-Time Diagnostics

EOSVOLT continuously monitors chargers and captures errors reported through OCPP or identified by our own system. Administrators can configure notifications by site, ensuring the right team is alerted as soon as an issue occurs. This proactive approach reduces downtime and helps keep drivers confident in the network.

Session-Level OCPP Logs

For every charging session, EOSVOLT provides downloadable OCPP logs. These logs give technical teams a complete view of the communication flow between charger and backend, making it easier to pinpoint the root cause of errors.

Session-Level OCPP Logs

For every charging session, EOSVOLT provides downloadable OCPP logs. These logs give technical teams a complete view of the communication flow between charger and backend, making it easier to pinpoint the root cause of errors.

Full Charger Log Downloads

Beyond session logs, operators can download complete charger logs with advanced filters. Narrow results by date, time range, or message type to quickly isolate issues. These detailed exports make it simple to collaborate with hardware vendors or escalate cases with full context.

Full Charger Log Downloads

Beyond session logs, operators can download complete charger logs with advanced filters. Narrow results by date, time range, or message type to quickly isolate issues. These detailed exports make it simple to collaborate with hardware vendors or escalate cases with full context.

Discover other features

Public API
Expose selected data and services through EOSVOLT’s Public API, enabling external integrations and compliance reporting.
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Admin management
Control roles, permissions, and accountability across your whole EV charging network with flexible, role-based admin tools.
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OCPP 1.6 Toolkit
Connect, test, and validate OCPP 1.6 chargers with tools for onboarding, message validation, and firmware testing.
Learn more
Charger & Session Insights
Visualize charger utilization and session-level meter values to understand performance and optimize operations.
Learn more
Explore all features

Built for transparency and reliability

With EOSVOLT’s Diagnostics & Logs, you always know what’s happening with your chargers. Detect errors instantly, notify the right people, and download full OCPP logs for in-depth analysis.

Start improving diagnostics with EOSVOLT today.

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