Intelligence

Actionable insights
from your OCPP data

Intelligence is EOSVOLT’s AI powered diagnostics layer. It reads your OCPP session data and highlights what matters for daily operations. Instead of scrolling through raw logs, operators get a structured overview of performance, high attention chargers, and the most important fault patterns for the selected day, week, or month.

Benefits

Benefits with Intelligence

Clear answers without reading logs

Intelligence turns raw OCPP data into simple explanations you can act on. Operators no longer need to interpret error codes or scroll through long log files.

Spot issues before they escalate

Repeated faults and unusual charging behaviour are highlighted early, making it easier to prioritise onsite checks and prevent driver complaints.

Faster support and better decisions

Each failed session includes a clear reason, a recommendation, and a likely origin. Support teams resolve issues faster and technicians know exactly where to start.

Overview

Operational intelligence designed for charging networks

Intelligence gives operators a clear, structured understanding of how their chargers performed in any given day, week, or month. Instead of reading raw OCPP logs, you get factual summaries, fault patterns, and practical recommendations that help you maintain low error rates and respond faster when issues occur.

Overview

Operational intelligence designed for charging networks

Intelligence gives operators a clear, structured understanding of how their chargers performed in any given day, week, or month. Instead of reading raw OCPP logs, you get factual summaries, fault patterns, and practical recommendations that help you maintain low error rates and respond faster when issues occur.

See how your network performs

Summarized explanation Error statistics Automatic fault detection

Summarized explanation
of your charging network performance

Performance & Impact Snapshot

A high level summary of how your network performed in the selected time window.

Intelligence looks at total sessions, failed attempts, impacted chargers, and overall energy delivery.

The result is a simple explanation that tells you if today’s issues are isolated, localised, or wide enough to require immediate attention.

High attention chargers

Intelligence identifies chargers that require follow up based on real patterns in your data.

It looks for repeated faults, communication issues, and sessions that fail to deliver energy.

Each charger is listed with a short, factual explanation so operators can quickly see where attention is needed and plan inspections more effectively.

Critical fault signals

Intelligence highlights the most important technical patterns found in your OCPP data.

It groups repeated error codes, handshake failures, communication issues, and other relevant signals into a small set of concise bullet points.

These signals help technical teams understand the nature of the faults and whether they point to charger hardware, firmware, vehicles, or configuration.

Error statistics

The overview includes visual graphs that show fault distribution across error codes, origins, and chargers. These charts make it easy to see whether problems cluster around a specific model, connector, or site and help identify early signs of degrading hardware or environmental issues.

Automatic fault detection

Session insights summary

Intelligence automatically monitors all charging activity and flags any session that fails, delivers no energy, or ends in an abnormal state. It interprets the OCPP messages inside each session, identifies the technical fault, and classifies the most likely origin including Hardware, Firmware, User or Vehicle. The system provides a factual explanation and a practical recommendation for what to do next.

This gives operators a complete overview of all issues without manual log reading and ensures that support teams and technicians always know exactly where to start.

Session insights summary

Intelligence automatically monitors all charging activity and flags any session that fails, delivers no energy, or ends in an abnormal state. It interprets the OCPP messages inside each session, identifies the technical fault, and classifies the most likely origin including Hardware, Firmware, User or Vehicle. The system provides a factual explanation and a practical recommendation for what to do next.

This gives operators a complete overview of all issues without manual log reading and ensures that support teams and technicians always know exactly where to start.

Your app. Your brand. Powered by EOSVOLT.

With EOSVOLT’s White Label App, you can deliver a professional, fully branded EV charging app to your customers. Customize it to fit your identity and launch faster without the cost and complexity of building from scratch.

Launch your EV charging app with EOSVOLT today.

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