Global and Location-Based Settings
Set default support details for your entire network, or override them with custom information for specific sites. This ensures drivers always get the right contact details, whether charging at a company depot, a retail location, or a public site.
This setup is ideal for operators managing diverse networks with different owners or support providers.
Global and Location-Based Settings
Set default support details for your entire network, or override them with custom information for specific sites. This ensures drivers always get the right contact details, whether charging at a company depot, a retail location, or a public site.
This setup is ideal for operators managing diverse networks with different owners or support providers.
Multiple Contact Channels
EOSVOLT lets you publish support info for phone, email, and popular chat apps. Drivers can use their preferred channel to reach you, making it easier to resolve issues quickly and improve satisfaction.
This setup is ideal for networks serving different customer groups with varying communication preferences.
Multiple Contact Channels
EOSVOLT lets you publish support info for phone, email, and popular chat apps. Drivers can use their preferred channel to reach you, making it easier to resolve issues quickly and improve satisfaction.
This setup is ideal for networks serving different customer groups with varying communication preferences.
Ticket Number Tracking
Every support request generates a ticket number, giving drivers a clear reference and helping operators identify and follow up on cases. This ensures accountability, speeds up resolution, and provides a transparent record of support interactions.
This setup is ideal for operators who want professional, structured support processes without needing separate systems.
Ticket Number Tracking
Every support request generates a ticket number, giving drivers a clear reference and helping operators identify and follow up on cases. This ensures accountability, speeds up resolution, and provides a transparent record of support interactions.
This setup is ideal for operators who want professional, structured support processes without needing separate systems.
Built for seamless driver support
With EOSVOLT’s integrated User Support, you can give drivers the help they need while keeping case handling efficient and organized. Set global or site-specific contacts, track requests, and resolve issues faster.
Start streamlining User Support with EOSVOLT today.
