Your users get answers. Your team gets breathing room.

An intelligent assistant built into your app — connected to live session data, available around the clock, in any language your customers speak.

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How It Helps

Fast, effortless,
and entirely yours.

Resolved in seconds

Billing questions, session queries, and charger issues answered instantly — without a support ticket or a queue.

Lighter workload

The assistant handles what it can. Complex cases escalate automatically, with full context already written up for whoever takes over.

Your brand, not ours

Fully white label by design. The assistant appears as part of your app, with your name and branding and no EOSVOLT branding visible to customers.

AI Assistant

One assistant.
Every kind of question.

Charging issues. Session history. Billing questions. App how-tos.
One assistant, connected to every source of truth your support team relies on.

Troubleshooting

Get a clear answer and a next step in seconds for any charging issues.

Session details & History

Get a full session breakdown or a quick summary of your spend instantly.

Billing & Charges

Get a straight answer on any charge — idle fees, refunds, pre-authorization holds, and more.

General questions

Not sure how a feature works? Ask in plain language and get a clear answer about anything in the app.

Troubleshooting

Session details & History

Billing & Charges

General questions

Real Understanding

Answers grounded in real data.

The assistant checks the customer’s actual account, session, charger and payment data before answering, so responses are specific to what actually happened.

Multi-Language Support

Support conversation in multiple languages.

Customers can ask questions and get clear answers in their preferred language, without changing the support experience.

18 languages supported out of the box including English, German, Dutch, French, Spanish, and more.

Human Handoff

Knows exactly when to step aside.

When a request needs human action, the assistant says so clearly and directs the customer to the right support channel.

Ready to get started?

Let’s discuss your business model in detail
and explore how we can support your operations.

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Request a demo