Find the capability
you need.

Monitor sessions, energy delivered, revenue and connector availability.

Put the measures that matter to your team into personal dashboards with KPI cards, charts, tables and maps.

Keep site information, charger status, session history, prices and access settings together for faster day-to-day work.

Add chargers to locations, connect them through OCPP and generate the plug-level QR codes drivers use to start charging.

Review charger logs and send supported OCPP commands without visiting the site.

See firmware versions across your hardware, maintain files by charger model and coordinate updates across the units you choose.

Review charging events, energy, duration, customer and payment information together when you need to understand a session.

Use Intelligence to identify repeated issues and investigate the sequence behind unsuccessful charging sessions.

Notify the right people about offline chargers, faults, overheating, connection instability and low power.

Choose which sections each administrator can access and which actions they can take.

Give regional teams and site hosts access to their own locations, with charger and session visibility limited to those sites.

Run multiple operators under one organization, each with its own owners, currency, time zone and billing arrangement.

Open a customer record to review sessions, spending, wallet activity, vehicles, charge keys and recent support interactions.

Send push notifications to individual customers or targeted groups based on location, fleet membership and wallet activity.

Review AI support chats and calls with their outcome and conversation history, linked to the corresponding customer.

Ask the operator assistant about a charger, session, customer or price.

Charge by kWh, minute or hour.

Use time-of-day, weekday and date rules to change rates for peak hours, holidays and seasonal periods.

Build prices from electricity costs, usage fees and revenue share, with separate values for shared and dedicated plugs.

Add service, booking and idle fees, then show customers how their total was calculated.

Let drivers use saved cards or a one-time checkout.

Give drivers a prepaid balance for charging and bookings.

Accept card payments directly at the charger with Payter, Nayax or Vourity terminals.

Combine a resident’s charging sessions on a private plug into one monthly bill, where enabled.

Let fleet companies pay from a prepaid balance or use charging records for external invoicing.

Review charging revenue, fees and revenue-sharing statements by location and charger.

See the session, invoice and card payments together, including what was authorized, collected, released and refunded.

Assign charge keys to drivers and vehicles, and let drivers select an assigned fleet key in the app.

Keep drivers and vehicle details in one place and invite drivers to activate their accounts.

Manage your own fleet or set up separate customer companies, each with its own fleet manager.

Group company charge keys into teams with permitted locations, rates and optional spending limits.

Offer agreed rates to selected drivers who pay through their own app accounts.

Ask fleet drivers for an odometer reading before charging, or remove booking fees for selected teams.

Let compatible chargers recognize registered vehicles, with the same access and payment rules.

Give a fleet customer its own prepaid balance, where available.

Record the energy and cost of every fleet session and invoice the company outside EOSVOLT.

Keep charging within the available balance, with a top up link for fleet managers when it runs out.

Let fleet managers track charging activity by team, driver, vehicle and location.

Connect chargers on the household electricity meter, with activity and estimated costs in the app.

Assign individual plugs to residents, with separate access and charging records.

Manage shared chargers for residents and visitors with the right access and pricing settings.

Invite an owner by email or redemption code, and their charger or plug appears in the app.

Assign different plugs on the same charger to different residents.

Let owners and operators invite household members and remove access when needed.

Reassign a private plug when someone moves and invite the new resident.

Choose recurring charging windows by day and time.

Plan charging for the cheaper hours before a chosen ready time, where price forecasts are available.

See charging sessions, energy and costs month by month.

Combine eligible private plug sessions into a monthly bill with an optional fixed fee.

Review charging status, session records and logs from your dashboard.

Offer AI help in the app for charging, payments and account questions.

Let other drivers find a household charger and pay to charge, while the owner keeps charging free.

Show charging locations on a map or list, with connector types, live availability, pricing and opening hours.

Give drivers directions, opening hours, amenities and the adapter cables available on site.

Let drivers see available booking slots and any fees before reserving a charger, where enabled.

Let customers start with a connector, a QR code, a plug ID or a registered charge key.

Show elapsed time, energy delivered, charging speed and estimated cost during the session.

Offer saved cards, checkout or wallet payments based on your setup.

Give drivers access to past sessions, itemized costs and downloadable invoices.

Let home charger and private plug owners manage access, schedules, sharing and history in the app.

Help fleet drivers charge to their company with an assigned charge key, while members pay agreed rates.

Show electricity price forecasts for home charging, where available.

Let the AI support assistant find and explain a customer’s charging and payment records.

Send targeted push notifications immediately or on a schedule.

Let drivers use the phone’s language or select one in their profile.

Send emails from your own address and put your logo on invoices and statements.

Decide which ways to pay the app offers: saved cards, checkout, wallet or wallet only.

Share available capacity across charging sessions and adjust the allocation as vehicles arrive, finish or change demand.

Give vehicles full power in the order they arrived.

Set charging limits in kW or by phase current, and reserve a safety buffer for other electrical loads at the site.

Set charging capacity schedules for business hours, peak periods or other site operating conditions.

Monitor active charging power, remaining capacity and zones that are close to their limit.

See when a session is receiving reduced power or waiting for capacity, and how power is allocated across the zone.

Review recent load-balancing events, identify issues that need attention and manage them from the relevant site.

Coordinate battery discharge with charging demand to keep site import under the grid target you set.

Intelligent charging uses available electricity price forecasts to schedule charging before the driver’s chosen ready time.

Connect supported payment providers for saved cards, checkout and wallets.

Accept card payments at the charger with supported Payter, Nayax and Vourity terminals.

Make your chargers visible to drivers of partner networks through roaming hubs or direct OCPI connections.

Give your app’s users access to chargers outside your own network.

Publish charger data to a national access point where regulators require it.

Explore endpoints for chargers, connectors, sessions, bookings and home charging.

Bring session, energy, cost, vehicle and charge key data into your own reporting or fleet tools.

Map the data and actions your integration needs and test them in staging.

Connect charging with a parking system so eligible drivers receive the right parking fee adjustment.

Send live charging and energy information into a fleet customer’s own dashboard through the API.

Combine a local payment provider, utility reporting and automated tax invoicing under your own brand.

Review authentication, endpoints, request parameters and responses before designing your integration.

Operate supported chargers from multiple manufacturers in the same platform.

Connect compatible equipment using OCPP 1.6 or 2.0.1.

Choose AC or DC equipment for homes, residential properties, depots and public charging.

Explore a growing list of supported charger models from brands including ABB, Autel, Delta and Kempower.

Keep track of plug status, reported power and energy, charging sessions and available logs.

Send supported remote commands to start or stop sessions, reset equipment and unlock connectors.

See installed firmware versions, organize releases by model and roll updates out.

Assess load balancing, AutoCharge and terminal payment compatibility alongside OCPP connectivity.

Start with the hardware you already have, with OCPP compatibility reviewed before the move.

See charging performance alongside offline chargers, connection interruptions and active faults, so your team can quickly focus its attention.

Read an AI-generated summary of charging activity, recurring faults and changes in charge success compared with the previous period.

See repeated faults grouped into issues, with severity, trends and the underlying events available for investigation.

See how a charger or location has performed over time, including its connection history, charge success and recurring issues.

Follow the charging journey from attempts to completed sessions.

Review fault history and send relevant charger alerts to the people responsible for each location.

See the session outcome, likely cause and main observations alongside the recorded energy, duration and cost.

Trace the important events from connection to completion.

Ask questions about the analysis in plain language and get answers based on the same session record and event log.

Session Intelligence keeps the analysis with the session, so colleagues can review the findings without starting over.

Ask which chargers are offline, review a specific unit or find the equipment that needs attention.

Find a charging session, check an invoice or payment, and get an explanation of the relevant records.

Find drivers and charge keys, or ask how to configure a platform feature and receive guidance from EOSVOLT documentation.

Ask about a problem, confirm a proposed analysis and review the findings without leaving the conversation.

Ask how to set up a feature or complete a task, and get guidance based on the EOSVOLT product guides.

Get a clear distinction between information available in the platform and details that need to be checked elsewhere.

The operator assistant works with the same locations and records available to you in the dashboard.

Rate a response and share what would have made it more useful.

Get the support email or phone number and guidance on what to include in your request.

Break down energy, charging time, fees and taxes.

Help drivers understand a failed start, an unexpected stop or charging that was slower than expected using their session information.

Guide drivers through charging methods, bookings, payment settings and home charging features.

Explain charger events and session outcomes in everyday language, whether drivers read the answer in chat or hear it on the phone.

Help customers understand invoices, fees, payment holds and receipts, including the status of relevant billing emails.

Answer questions about home charging schedules, residential bills, fleet charge keys and member pricing.

Give each customer help based on their own records, with account access and payment information protected throughout the conversation.

Find an active session and help the driver stop it after confirmation.

Walk drivers through the steps for a stuck charging cable and send a connector release command after confirmation.

Explain a receipt, clarify a payment hold or summarize charging costs over a selected period.

Help customers locate invoices, manage charge keys and take the right steps if a charging card is lost.

Offer the languages that suit your market.

Set up a multilingual support number or separate numbers for different markets, languages or customer groups.

Transfer a call to your team with a spoken summary of the customer’s issue, so the conversation can continue with context.

Choose when calls can be transferred.

Confirm the caller’s identity using their customer ID or email and a six-digit verification code.

Recognize previously verified callers for everyday questions, while retaining verification for sensitive requests.

Use a fresh verification code when a caller asks about account payment information.

Browse conversations from both channels in one history, with the channel and caller information visible.

Review the actions taken for the customer in readable conversation entries.

Open recent support conversations from the customer record alongside charging sessions, invoices and wallet activity.

Offer help inside the same app customers use for charging, payments and account management.

Give app users support in their selected language and configure language options for your phone lines.

Keep the right company and location contacts available when a customer needs to speak to your team.